Identifying Critical Indicators in Performance Evaluation of Green Supply Chains Using Hybrid Multiple-Criteria Decision-Making
نویسندگان
چکیده
Performance evaluation of green supply chains (GSC) is an important tool to improve their comprehensive management. Identifying critical indicators crucial evaluation. This study examines the in performance evaluations GPC and provides relevant suggestions for managers GSCs’ performances. Firstly, we summarized 24 from five dimensions—financial value, customer service-level, business processes, innovation development, so-called level. Secondly, Delphi method was used determine formal research framework. The fuzzy decision-making trial laboratory based analytic network process (fuzzy DEMATEL-based ANP) model applied. weighted prominence each indicator calculated identify those that were critical, a causality diagram constructed them. Finally, corresponding countermeasures implications regarding put forward. results show include return rate net assets, growth profit, service satisfaction, market share, production flexibility, consensus. Among them, consensus, profit satisfaction form virtuous circle, leading improvement overall GSC.
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ژورنال
عنوان ژورنال: Sustainability
سال: 2023
ISSN: ['2071-1050']
DOI: https://doi.org/10.3390/su15076095